Clocking requests

Overview

The Clocking request feature allows employees to request changes to their clocking data directly from their timesheet.
This helps keep timesheets accurate when an employee forgets to clock in or out, clocks incorrectly, or needs to update additional information such as a project.

Instead of managers manually correcting entries without context, employees can submit a request that managers or unit supervisors can review and approve.

Availability
Clocking requests are available only for TimeMoto Plus accounts.

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Enable clocking requests

Before employees can create clocking requests, the feature must be enabled in the account settings.

1. Go to Settings in TimeMoto Cloud.

2. Open the General settings tab.

3. In the Clocking actions section, enable Allow clocking requests.

4. Save your changes.

Once enabled, employees can create clocking requests from the Timesheet report.

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What is a clocking request?

A clocking request is a request created by an employee to:

• Add missing clocking data

• Modify existing clocking data

• Delete incorrect clocking data

Employees typically use clocking requests when:

• They forgot to clock in or clock out

• They clocked in instead of clocking out (or the other way around)

• They forgot to add a project to their clocking entry

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Who can create a clocking request?

Employees can create clocking requests if:

• They have their own personal access to the company’s TimeMoto account

• Clocking requests are enabled in the account settings

• They are using TimeMoto Cloud (web)

Requests are created directly from the Timesheet report.

The TimeMoto mobile application does not support creating clocking requests yet.

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How to create a clocking request

1. Open Timesheet report in TimeMoto Cloud.

2. Select the day for which you want to add, modify, or delete a clocking entry.

3. Open the detailed view for that day.

4. Amend the clocking data as needed.

5. Select one or more approvers (manager or unit supervisor) from the list.

6. Click Request clocking.

After submission:

• The requested entry appears in the timesheet with a specific request icon .

• The selected approver(s) receive a notification.

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Who can review clocking requests?

Clocking requests can be reviewed and processed by:

• Managers

• Unit Supervisors (if selected during the request)

Read-only Managers cannot approve or deny clocking requests.

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Approving or denying a clocking request

Managers and Unit Supervisors can review clocking requests in two ways:

• From the notification, or

• From the Timesheet report.

How to approve or deny a request

1. Open the clocking request:

   • Click the action button in the notification, or

   • Open the Timesheet report and locate the request using its specific icon .

2. Click the clocking event to open its details.

3. Select Approve or Deny.

After approval

• The employee receives a notification.

• The requested change is applied to the timesheet.

• The change is recorded in the changelog as a manual change made by the manager.

After denial

• The employee receives a notification.

• The requested clocking entry is removed from the timesheet.

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Visibility and audit trail

• Pending clocking requests are clearly marked with a specific icon in the Timesheet report.

• Approved requests appear in the changelog as manual manager changes, ensuring full traceability.

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Things to know

• Clocking requests are available only for TimeMoto Plus.

• Employees must have personal access to the company account to create requests.

• Clocking requests must be enabled in Settings → General settings → Clocking actions.

• Clocking requests are created and managed only in TimeMoto Cloud (web).

• The TimeMoto mobile application does not support creating clocking requests yet.

• Employees cannot approve their own requests.

• Read-only Managers can view clocking data, but cannot process clocking requests.

• All approved changes are fully auditable via the changelog.

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FAQ

Q: I don’t see the option to create a clocking request. Why?
A: Make sure:

• You are using TimeMoto Plus

• You have personal access to the company account

• Allow clocking requests is enabled in Settings → General settings → Clocking actions

• You are using TimeMoto Cloud (web)

Q: Can an employee edit their timesheet directly?
A: No. Employees must submit a clocking request for any addition, modification, or deletion.

Q: What happens to denied requests?
A: The employee is notified and the requested entry is removed from the timesheet.